Sales Associate (Trainee)

Location: Hybrid

About Us:

• SilverlineIT is a leading software company with a global presence, connecting businesses from our strategic hubs in the UAE and Sri Lanka.  We are committed to driving innovation and digital transformation, leveraging our expertise and collaborative approach to empower clients and help them achieve their strategic objectives.

Summary:

• We are seeking a highly motivated and enthusiastic Sales Trainee to join our growing sales team. This is an excellent entry-level opportunity for individuals passionate about technology and eager to build a successful career in software sales.  As a Sales Trainee, you will learn the fundamentals of our sales process, product knowledge, and customer relationship management while contributing to the team’s overall success.  

Duties & Responsibilities:

• Learning & Development: Actively participate in training programs to develop a deep understanding of our software products & services, sales methodologies, and target markets.
• Lead Generation Support: Assist the sales team in identifying and qualifying potential leads through market research, online resources, and networking.
• Prospecting: Learn and practice effective prospecting techniques, including cold calling, email outreach, and social selling, to generate new business opportunities.
• CRM Management: Maintain accurate and up-to-date records of all sales activities in our CRM system. (HubSpot & Odoo).
• Market Research: Conduct market research to identify trends, competitor activities, and potential opportunities for growth.
• Customer Interaction: Shadow senior sales representatives on client calls and meetings to observe and learn best practices.
• Achieving Targets: Work towards individual and team targets as defined by the Sales Manager.
• Collaboration: Collaborate effectively with other departments, such as marketing and product development, to ensure a cohesive and efficient sales process.
• Sales Support: Support the sales team by preparing sales materials, proposals, and presentations.

Our Requirements:

• Bachelor’s degree in Business, Marketing, or a related field preferred. Recent graduates are encouraged to apply.
• Strong interest in technology and software sales.
• Strong communication and interpersonal skills, with fluency in English and Sinhala.
• Highly motivated, results-oriented, and eager to learn.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).   
• Experience with CRM software (e.g., Salesforce, HubSpot, Odoo) is a plus.   
• A positive attitude and a strong work ethic.

Benefits:

• Competitive salary
• Mentorship by experienced professionals
• Opportunities for career advancement
• Performance-based incentives/bonuses
• Positive and supportive work environment

To Apply:

• Please submit your resume or send to [email protected] .  In your cover letter, please highlight your interest in software sales and why you believe you are a suitable candidate for this position.